FAQ’S

FAQ’S

Help & Frequently Asked Questions

You can call our helpline number and ask to book a test or doctor appointment. Helpline Number: 9433950237/8961491822 Alternatively, you can send your Name and contact phone number at our email: clinicnxt@gmail.com or Whatsapp us at 9433950237/8961491822 and we will get back to you. you can also visit our website, https://clinicnxt.com/ and find out the exact location of center nearest to you.

Most of our Clinic NXT Centers have a Polyclinic facility associated with it. You can get tested or consult a doctor within the same premises. Timings for each facility is as follows: Diagnostic Centerand Polyclinic: Monday to Saturday: 8:00 AM – 10:00 PM & Sunday: 8:00 AM – 5.00 PM

Yes, it is advised to book an appointment beforehand over helpline to avoid over the counter booking rush. However, you can come to our center to get a test conducted without prior booking as well. Whether the test is conducted on same day or not would depend on conditions of patient before test. ClinicNXT`s constant endeavour is to make smooth patient experience.

Fasting depends upon which tests have been prescribed to you. It is advisable to talk to our customer service over helpline for details regarding conditions before getting tested for every clinical procedure prescribed to you.

Yes, you can drink only water before a fasting blood sugar test. No other solid or fluid intake is allowed from 8-10 hours before a fasting blood sugar test.

Urine samples are collected in sterilized and pre-barcoded containers either from your home or at the diagnostic centre. The patient is asked to fill the container themselves by visiting the nearest centre or at home.

It depends on the test ordered. Most of pathology test reports are available on the same day or by next day. But few may require more days. Other test reports can be also available within one day. Soft copy of the report can be downloaded from our website.

Hard copies of reports are available in the front office of the center. Soft copies are sent to the patient’s registered phone number of the same. In addition, reports are sent via emails when the patient is unreachable over phone.

You can make your payment by cash, credit/debit card or UPI over the front office counter or to the blood collection expert who visits your home.

You can easily book an appointment by calling up our helpline number and mentioning the name of your preferred Physician. Our customer relationship managers will help you schedule an appointment with the Physician. You also can book your appointment on our website.

Any questions regarding your bill can be addressed to the following contacts: Email: clinicnxt@gmail.com , Helpline: 9433950237/ 8961491822 , Whatsapp: 9433950237

ClinicNXT has many openings. For queries visit our Career page or mail your resume to clinicnxt@gmail.com

Each and every doctor consultation lasts around ten to fifteen minutes. Our doctors take extra care to provide one-on-one attention to the patient that matches up to the superior healthcare guarantee that ClinicNXT promises.

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